Shipping policy

Every EnduraXguard is made to your exact bite, so production starts once we have a good impression or scan of your upper teeth. First you choose how we get that, then production and delivery follow.

How we take the shape of your teeth

In the UAE you have two ways.

Home Impression Kit. We ship you a kit, you take the impression at home following our video and guide, and send us a photo on WhatsApp at +971 54 162 1646 for approval before the courier collects it. Available in the UAE only. Not suitable if you wear braces: choose your own scan instead.

Your own scan. Any dentist with an intraoral scanner can do it in a few minutes. Send us the file after you order, at no extra cost.

Outside the UAE you send us your own digital scan. The Home Impression Kit is not shipped internationally.

Home Impression Kit, step by step (UAE)

We dispatch your kit within 2 business days. Follow the video on our site and the guide in the box, take your upper impression, then send us a clear photo on WhatsApp at +971 54 162 1646 for approval before you arrange collection. We check it and confirm it is good to manufacture. Each kit includes two attempts, so if the first is not right you have a second tray. Once we approve your impression, we send our courier to collect it. From that day, allow 10 business days for manufacturing, quality inspection and delivery.

Your own scan (UAE)

Send us your scan file after you place your order. Once we have it, we make your guard and deliver within 10 business days.

International orders

International orders are made from your own digital scan, taken by any dentist with an intraoral scanner. Once we have your scan, we manufacture and ship within 10 business days with Aramex Express. Delivery time after that depends on your country, customs and the carrier.

Shipping cost

Shipping is free inside the UAE. International shipping is calculated at checkout based on your destination.

Questions about your impression or your order? WhatsApp us on +971 54 162 1646.